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79 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We have fixed this issue in 24.0.3 version of Illustrator (MAC only issue). Please update to 24.0.3 if you are encountering this issue. For all the other issues which you are encountering regarding the update or the new document dialog or any other please create another User Voice thread for that issue so that we can track it there itself.
Thanks & Regards,
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I'm on a macOS High Sierra v. 10.31.1 and using the latest Illustrator CC version. For several months, most of my keyboard shortcuts stopped working. This has seriously dampened my productivity and is most frustrating.
CMD+Spacebar doesn't zoom.
Panning with spacebar doesn't work. I have to use the Hand tool now.
Using the up and down arrow keys to increase/decrease segments, etc. don't work.
I can no longer shift-drag a point to scale an object. I now have to use the Scale tool.
The list goes on and on. I can't find any information on this online. Help would be greatly appreciated.