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74 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
Illustrator TeamAnonymous supported this idea ·
An error occurred while saving the commentAnonymous commented
Wow it's been MONTHS and the issue is still NOT solved. Getting an unknown error when trying to save – my work depends on this! And 2019 crashes when I try to save. I can't get a copy of 2018!!! Really running out of options now! This is really really bad.