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Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Anonymous supported this idea · -
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I'm having a similar issue. About 8 to 10 times a day... when I ether open a file or create a new one - Illustrator blanks out. See screen shot I just took of it happening. I'm on a 2019 iMac - running illustrator 2020. Oh and the only way to clear the problem is to quit and restart illustrator. This is about the 15th bug I've reported on this 2020 update... I've never seen such garbage - been using this program since illustrator 3 in the mid 1990s.
Guys!!! Get it together!!!