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Dave Worthington

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    Hi All,

    We have fixed this issue in 24.0.3 version of Illustrator (MAC only issue). Please update to 24.0.3 if you are encountering this issue. For all the other issues which you are encountering regarding the update or the new document dialog or any other please create another User Voice thread for that issue so that we can track it there itself.

    Thanks & Regards,
    Illustrator Team

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    Dave Worthington commented  · 

    Adobe Illustrator problem
    screenshots attached

    An error occurred while saving the comment
    Dave Worthington commented  · 

    Adobe Illustrator problem
    This problem has only occurred since I upgraded to Illustrator 24.1 recently. Had no problem until then. After many hours of trial and error, and also using an old machine using AI v.19, this is what I have discovered:

    When I open a PDF generated on another program, I get a solid black block (Fig 1)
    If I Select>Object>All text objects, then go to Stroke and type in 1 pt, the text appears and I can change the font.
    However, if I open the Layers window, each letter of the text appears twice, once solid and once in outline.
    When I try to edit the text, the outline letter changes, but overprints the solid letter.

    I have also tried to change the font in Acrobat Pro, which was OK, but the letters moved haphazardly all over the place, and each row and column would have to be re-aligned.

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