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Hans-Jürgen Wenk

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  1. 1 vote

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    Hans-Jürgen Wenk commented  · 

    I have just the same issue here and it does occur since installing the previous update, so it's nothing unique to Ver. 24.2, which I was hopping would tackle the problem. Well, it doesn't. It happens for no reason at all in the middle of a job creation as PDF. Double clicking in Finder fails to open the PDF once in a while. I'm still on MacOS 10.13.6 (unfortunately) and need to save to PDF. I'm not willing to ressort to saving as AI and then to PDF.

  2. 68 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Hans-Jürgen Wenk commented  · 

    Unticking Transform Tools does the trick. Thanks for the tip, it was driving me crazy! Adobe should fix this ASAP. I added a screenshot for the German folk out there.

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