Skip to content

How can we improve Illustrator (desktop)? Vote or share a new idea — one request per entry, please.

← Illustrator (Desktop) Feature Requests

Better Customer Service & Chat

Having reps that actually help find solutions instead of jumping to reset all preferences and reinstall programs.

5 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Sophia shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • John commented  ·   ·  Report

    How about better customer follow up?

    I've had4 on-line tech support "episodes" over MANY, MANY hours, only to have the tech tell me nothing is wrong with Illustrator. I've asked to escalate the case with a follow up call from Senior Support TWICE (See attachments). We agreed on a call back time/day/number and I have not had any follow up from Adobe.

    Please get your act together! From what I've been reading on line, people's patience is running thin.

    Adobe! Are you listening?

Illustrator (Desktop) Feature Requests: Other...

Categories

Feedback and Knowledge Base

(thinking…)