Sophia
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41 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Sophia supported this idea ·An error occurred while saving the comment -
3 votes
Please get in touch with us at sharewithai@adobe.com or any of the other support channels. Meanwhile, we will work all in our capacity to make a better support experience for you.
Sophia shared this idea · -
114 votes
An error occurred while saving the comment Sophia commentedI have had nothing but problems since upgrading to CC 2017. DON'T DO IT if you have an older version. Adobe chat help is terrible as well, as they JUMP to asking me to reset all preferences and then to reinstall my program without trying to really find the issue and solution.
Sophia supported this idea · -
1 voteSophia shared this idea ·
Same problem here. 12-11-2018