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Sophia

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  1. 41 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Sophia supported this idea  · 
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    Sophia commented  · 

    Same problem here. 12-11-2018

  2. 3 votes

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    Sophia shared this idea  · 
  3. 95 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Sophia commented  · 

    I have had nothing but problems since upgrading to CC 2017. DON'T DO IT if you have an older version. Adobe chat help is terrible as well, as they JUMP to asking me to reset all preferences and then to reinstall my program without trying to really find the issue and solution.

    Sophia supported this idea  · 
  4. 1 vote

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    Sophia shared this idea  · 

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