I was trying to use Runic text in an image but illustrator wouldn't enter anything but boxes with X's in them. I contacted support and they told me it was because no language supports the runic symbols.

This strikes me as absurd, as even applications such as notepad or openoffice can handle it, I could even send the runic text through the chat client I used to communicate with the support (as well as in google translate).

This should really be fixed.