Allow to download older versions of Illustrator than CCD now allows
Hello, I used to use Illustrator CC 2018 on my work computer. It was having trouble opening AI and PDF files. I uninstalled the program and now I can't even install it back on the computer due to the program no longer being supported for download. 2018 was only 2 years ago. This is a huge problem for your users. Maybe have some kind of warning or do the right thing and offer support for programs older than 2 years.
James Brighter
shared this idea
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Chris Brackley commented
I have been building massive and complex map designs in Illustrator for 15 years. The software has been on a general trajectory towards managing these big files better. However, recently - I have found that the 2026 and 2025 versions are not as stable or able to open, read and edit my massive files as an older version (2022) that is on my machine. I would like the ability to install these older versions because in the simplest terms - they are more stable - less glitchy - freeze less than the newer versions with my big Ai files. But Adobe only makes available the most recent couple of versions. I have a new machine on which I'd like to install the 2022 version - but it is not available. I can understand that Adobe may no longer "support" or update older versions - but why make them unavailable to install - buyer beware. Please consider keeping older versions available. I (like many people forced into the ephemeral subscription-based model) feel that this software that I paid for (back in 2018 or 2022) should be accessible to me so that I open and edit files that I generated with it.
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Adobe allows to download their 'current apps and the previous major versions of each', according to this page:
https://helpx.adobe.com/download-install/apps/system-requirements/download-availability.html
So in 2026 users can download 2026 and 2025 versions only.There were numerous discussions on this:
https://community.adobe.com/t5/download-install-discussions/older-versions-pre-2020/td-p/13065324
https://community.adobe.com/t5/download-install-discussions/how-can-i-download-older-versions-of-adobe-software-that-are-no-longer-listed-on-the-website/m-p/14615709
https://www.reddit.com/r/editors/comments/1bz0gro/keeping_old_versions_of_adobe_software_do_youdo/That’s the nature of SaaS sadly... the only state of an application the team cares about is NOW.
I don’t think it’s a good thing, and I encourage you to upvote this request and call to others to upvote it. -
don ang commented
Anyone can help here?? Thanks
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need support for Illustrator 2021
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How come I unable to download Illustrator 2021 in Creative cloud. Even an agent can't provide me a link to download, Why Phtoshop 2021 able? Anyone can help??
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Anonymous
commented
Removed CS6.5 Illustrator and deleted the file I had worked on.
How dare you kill my work.Where can I download the CS6.5 Illustrator, I might cancel my monthly service.
