Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
412 results found
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Alternative glyph (made with Fontself 3.5) don’t shown in text, when not installed in OSX or restart AI
I have a problem testing a new font. I create a font (Fonstelf 3.5.0) with character “a” and an alternative “a.alt” glyphs. I installed the new font just local for/in Adobe Illustrator CC 2020. In the window “Glyphes” I can see my alternative characters. But when I enter a text with the text tool, I only get “a” instead of “a.alt” which I selected in window “Glyphes”. I save my test.ai document.
After install the font with font book in the OSX 10.14.6 I can use and see “a.alt”. Funny fact: After installing the font and re-open test.ai document, the…
1 vote -
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF. I have created a sunburst shape in illustrator using a circle shape, then adding a dashed like stroke. The file looks totally fine in illustrator and also when I save it as a PNG and JPG, but when I save it as a PDF the sunburst is distorted (uneven lines). I even sent an illustrator file to a printer and my prints arrived distorted, which means they had the same problem. They are also using the latest version of illustrator. Is this a bug?
The larger file shows the…
1 vote -
Illustrator crashes when I copy/cut images with Pantones.
When I copy or cut an image in my document, my illustrator v24 crashes for some minutes.
1 vote -
Replacing file doesn’t work
When I edit the file, then choose to replace the original one, the previous one hasn't been successfully replaced. When I open it, it still the last version.
1 vote -
File deletes off NTFS file server
At work we use Macs running macOS 10.15.3 and Illustrator CC 2020 (24.0.3) with working files stored on a SMB (NTFS) share volume.
If we open an Illustrator file though macOS Finder window and then work on it and save the file, if the Finder window is still open it will delete the file and give an error. In order not to lose the work we have to save as with a different name. This only happens when the Finder window is still open showing the file we are working on, if the window is closed then this is not…
1 vote -
Illustrator randomly "Saves as..." (Bug)
As the subject line says... This behavior started only recently, occurring a couple of times a day. There is the phrase "Saving" followed by the file name which appears in shadowed Myriad type behind the save dialog. I have attached a screenshot along with my system info. Very weird and a touch unsettling. Thank you.
1 vote -
When copying a file from XD to Illustrator, the image repeats itself within the shape
When copying a file from XD to Illustrator, the image repeats itself within the shape
1 vote -
EPS files look slightly off in working document and exported files for web
We have used .eps files for our logos for many years with no issues. Now, .eps files placed into a document (usually logos) appear just slightly off -- sometimes it will be the rounding of one of the letters, or a little chunk off the side of some letters. Some of the letters may appear to be outlined or thicker than others. In some cases, the issue is so subtle it isn't caught before going to print. Registered trademark symbols are often corrupted.
1 vote -
Multiple Users Open Same File and Overwrite Work
Operating System: Windows 10 Pro
When I have a file open, my coworker can open the file and does not get notified that the file is already opened or locked. He can work in the file and save, and it overwrites my version. Then when I go to save, I get notified that the file was 'modified outside of Illustrator, do I want to continue?" If you click yes, it overwrites his work and his work is lost. Is this a bug that it does not indicate that the file is already open by another user?1 vote -
Illustrator only showing one of 3 previously opened docs after crash and no tmp-files - total loss of many hours of work.
Well, well well. So Illustrator crashed (stupid me did believe adobe saying it was more stable after the update some days ago) and after killing via task manager and re-opening it only did show one of the three opened documents. Unfortunately it was only one file I needed to copy and paste an element from and it was not important.
The file I was working on originated in an One Drive folder. Maybe there´s the issue. There should have been any temp-file somewhere, though.
Autosave is on and saving every 2 minutes, default.
Not in the users files nor in…1 vote -
Update didn't update Recovery folder location resulting in data loss
I just lost a bunch of work because Illustrator hadn't updated the DataRecovery folder location when it upgraded. When I went to preferences, the location was set to a non-existent folder which had been the default location for a version 23 but had been removed by the update to version 24. This is a huge oversight and needs to be corrected. To be clear, I had not set this location manually, although I have now set the location to the default folder for version 24 (which did exist, but no files). This location needs to update automatically with updates, even…
1 vote -
Sometime Hnag in open file, must restart
When i start illustrator first time it cant open my files and hang my pc, than must restart pc than it comes fix it, but after some time it again facing
1 vote -
Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
Problem with Simbraille Font in Illustrator when trying to Save As a PDF.
In Illustrator, I use the Type Tool to create the letter "a" using the SIMBRAILLE font. It appears correctly in Illustrator. Dot 1 is larger than dots 2,3,4,5 and 6. This is the effect I want. (I am creating special flash cards to use with a student at school). When I am done saving my file (I have the Braille cell, and the corresponding character beneath on a second layer... depicting the letter "a" is a different font (calibre regular), and the above are against my background…1 vote -
PDF Preview not available (24.0.1)
Despite "Create compatible PDF file" option checked, the PDF preview states it wasn't.
1 vote -
FIX pdf file saving
Fix the fact that you receive an error when you try to save over a .pdf with the same file name. Its been a problem for Multiple Editions.
1 vote -
Illustrator 2020 huge problems!
Mac OS Mojave 10.14.16
Illustrator 24.0.1.
Some problems and HUGE problems:
1) The saving to server (which is where we are supposed to save) is extremaly slow even with vector based files)
2) When opening a new file while another file is open, the file name is the right one, but on the screen view there is a duplicate of the other file that is open
3) While saving the changes for file in .ai format the file that was just before first in pdf-format, the program gives "Fatal error, could not save" and the whole file disappears from the…1 vote -
Cannot save
Any file I try and save is appearing with file error, I have tried restarting illustrator but this is still happening.
1 vote -
Saving an existing file creates a new file instead
I don't know why when I reopen an .ai file to keep working on it and save it, it saves it as a new document instead of updating the file I opened.
1 vote -
AI 24.0.1 image embed
I'm using Illustrator 24.0.1 on Mac. When saving Illustrator file even with Include Linked Files box checked, linked files are automatically embedded.
Please fix as this is a big issue especially with replacing updated images. Instead of updating automatically, each file has to be replaced again.
1 vote -
Links won’t update when used for text wrap
AI 23.0.3 (64-bit) on Windows 10
Automatic image update (if you change an image outside of AI it will ask if you want to update the image in you AI file) does not work when text wrap is on.
The image has been masked to a shape then text wrap on this new shape.Hopefully this is a simple fix because I don't want to keep turning text wrapping off when I want to refresh the image.
1 vote
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