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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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43 results found

  1. Cannot rename new or old folders in save dialogue

    Used to be able to create a folder inside the save dialogue with a specific name. Not anymore. And i cannot change a folders name either. I am running a PC.

    1. Version Illustrator CC latest build 22.0.1
    2. Save as -> Create folder->New folder
    3. Ability to name folders.
    4. Folder says New folder and stays like that.

    Really buggy behaviour

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
    Declined  ·  Ashutosh Chaturvedi responded

    closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  2. save as OR save a copy using artboards does not save separate artboard files at all.

    Only export works as expected. But if you want to save each artboard as PDF it does not.

    1 vote

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    Declined  ·  0 comments  ·  File Save, Import and Export  ·  Admin →

  3. error that it was modified in another app

    1. Open file and make a few changes
    2. leave file open for a while
    3. Try and save file and get error that it was modified in another app
    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
    Declined  ·  Ashutosh Chaturvedi responded

    The issue is file sync services lock the file while syncing to their servers. At this point of time we do not support this workflow.

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Illustrator (Desktop) Bugs

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