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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Ghost Trails

    Updated the new Illustartor and now have ghost trails (copies what ever it is I am dragging a million times) everytime I click and drag a picture or text. Cant see my work, or move anything. I can close the window and reopen it and sometimes it will go away until I click and drag something again.

    Adobe Illustrator CC 2018

    5 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Cannot Reproduce  ·  Raghuveer responded

    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer

  2. outline preview stuck ( CPU & GPUs )

    outline preview stuck ( CPU & GPUs )

    iMac (Retina 5K, 27-inch, 2017) macOS Mojave 10.14
    3.5 GHz Intel Core i5
    16 GB 2400 MHz DDR4
    Radeon Pro 575 4096 MB

    3 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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