stephanie
My feedback
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59 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment An error occurred while saving the comment stephanie
commented
@Egor Chistyakov
No. It doesn't even paste just the vectors in place. I'm not sure if this is a problem occurring because I'm working through a third party (Teamviewer) or if this is a system's problem.
An error occurred while saving the comment stephanie
commented
I'm having an issue of pasting items not just within the same doc but also in other docs.
I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.
What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.
Windows 10 Pro x64
Adobe Illustrator CC 2019
Microsoft 2019An error occurred while saving the comment stephanie
commented
I'm having an issue of pasting items not just within the same doc but also in other docs.
I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.
What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.
I'm running Windows 10 Pro
Adobe Illustrator CC 2019stephanie
supported this idea
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22 votes
Hi,
Thank you for reporting this issue. Illustrator Team really appreciate this.Can you help the Illustrator team to isolate this issue further?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit Goyalstephanie
supported this idea
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Hi,
so I figured out what the problem was. Working in Teamviewer made Illustrator go crazy, not sure why but when I changed to AnyDesk Illustrator was working fine. Not sure what setting TeamViewer has that's making Illustrator act this way.