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stephanie

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  1. 43 votes

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    41 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    stephanie commented  · 

    Hi,

    so I figured out what the problem was. Working in Teamviewer made Illustrator go crazy, not sure why but when I changed to AnyDesk Illustrator was working fine. Not sure what setting TeamViewer has that's making Illustrator act this way.

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    stephanie commented  · 

    @Egor Chistyakov

    No. It doesn't even paste just the vectors in place. I'm not sure if this is a problem occurring because I'm working through a third party (Teamviewer) or if this is a system's problem.

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    stephanie commented  · 

    I'm having an issue of pasting items not just within the same doc but also in other docs.

    I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.

    What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.

    Windows 10 Pro x64
    Adobe Illustrator CC 2019
    Microsoft 2019

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    stephanie commented  · 

    I'm having an issue of pasting items not just within the same doc but also in other docs.

    I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.

    What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.

    I'm running Windows 10 Pro
    Adobe Illustrator CC 2019

    stephanie supported this idea  · 
  2. 14 votes

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    12 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thank you for reporting this issue. Illustrator Team really appreciate this.

    Can you help the Illustrator team to isolate this issue further?
    If yes, then please let me know the following:
    1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
    2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal

    stephanie supported this idea  · 

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