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  1. 2 votes
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    Anonymous commented  · 

    try manually resizing the screen

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  2. 59 votes
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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Anonymous commented  · 

    Try to resize the window, that's what worked for me. Just grab the corner and click to drag, the art shows up after.

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    Anonymous commented  · 

    THANK you for this!! I could not figure out how to get anything to show, resizing the window did it. UGH that was stressful lol.

  3. 2 votes
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    Anonymous commented  · 

    For black screen, if you resize the screen the art will show. That's what worked for me anyway.

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  4. 2 votes
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    Anonymous supported this idea  · 

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