Anonymous
My feedback
4 results found
-
2 votes
An error occurred while saving the comment Anonymous supported this idea ·
-
Cannot create or load documents, the canvas goes black / white / transparent / empty / transparent
-
Screenshot 2024-07-18 153603.png 421 KB -
Screenshot 2024-07-18 153522.png 33 KB -
Screenshot (49).png 93 KB -
Bild_2021-10-04_155858.png 50 KB -
Bild_2021-10-04_155834.png 13 KB -
Bild_2021-10-04_155832.png 13 KB -
Screenshot 2020-12-12 at 9.13.48 PM.png 627 KB -
Screenshot 2020-12-12 at 9.13.48 PM.png 627 KB -
Screen Shot 2020-10-07 at 9.24.55 PM.png 75 KB -
bug2.PNG 65 KB -
bug.PNG 93 KB -
Capture.PNG 10 KB -
Screenshot 2020-05-12 at 7.53.51 PM.png 343 KB -
Screen Shot 2020-04-26 at 13.40.41.png 214 KB -
Black_Screen-Issue.PNG 138 KB -
Screen Shot 2019-08-21 at 8.25.38 AM.png 169 KB -
New File.jpg 154 KB -
Illustrator.jpg 146 KB -
blank screen.png 2910 KB -
Capture.PNG 53 KB -
Untitled-1.jpg 310 KB
59 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Anonymous commented
Try to resize the window, that's what worked for me. Just grab the corner and click to drag, the art shows up after.
Anonymous supported this idea ·
An error occurred while saving the comment Anonymous commented
THANK you for this!! I could not figure out how to get anything to show, resizing the window did it. UGH that was stressful lol.
-
-
2 votes
An error occurred while saving the comment Anonymous commented
For black screen, if you resize the screen the art will show. That's what worked for me anyway.
Anonymous supported this idea ·
-
2 votes
Anonymous supported this idea ·
try manually resizing the screen