Window not showing
From the Finder (MacOS X 10.15.4), I open a n illustrator Document. The app comes forward and I see a black screen. The "Window" menu tells me that the document is open BUT where? I don't see it (nope, I don't have a second monitor). Close the invisible window and the Window menu shows nothing open. Try again, from the finder and again, no windows look opened. Try from Illustrator, File/Open: same thing, another fail. Quit app, relaunch app by launching doc from the Finder. now the file opens as it should. Close file, try again. Back to the black screen. This started happening after this morning's (04/21/2020) update.
A. F. Cathalifaud
shared this idea
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Aravind king commented
hi sir see this dialogue box open but my working file is not visible pls help
New idea from comment
This comment was upgraded into a new idea: Text Import Options dialog shows up when I try top open my working file -
Luis Felipe commented
Same here in 2025.
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Does this still happen for you with the latest versions of Illustrator?
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Anonymous
commented
try manually resizing the screen
