Brad
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13 votes
I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment An error occurred while saving the comment Brad commentedI reported the same problem and included details with images at this link in Adobe forums:
https://community.adobe.com/t5/illustrator/save-png-with-transparency-clipped-to-visible-art-only/m-p/11468034?page=1#M246205Brad supported this idea · -
7 votes
I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Brad commentedAwesome! So glad to be able to advance to latest version of Ai and have this critical functionality (for me) back in business.
Brad supported this idea ·
This issue was resolved (for me at least) with one of the updates early in 2021. My current version is 25.2.3 of Illustrator 2021.
Once this issue emerged, all of the Illustrator 2020 updates that followed were useless. For me, I kept the 2019 version installed that did work and also installed one of the 2020 versions and would update the 2020 version as updates came out. But I still did daily work in the older version. Finally, one of the early updates labeled as "Illustrator 2021" worked. At that point I uninstalled all other versions and everything has worked fine since.