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1. App crashes

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   9 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Hi,

   Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips

   Please send them to nitiagar@adobe.com

   Thanks

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   Paul commented  ·  Nov 19, 2020  ·  Edit…  ·  Delete…

   I have the same problem. This should have my logs in it.

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   Paul commented  ·  Nov 3, 2020  ·  Edit…  ·  Delete…

   I am having that problem also. Until a solution is found I’d recommend just signing out of your account every time you are going to close out the application. It’s annoying but at least you do not have to re download it to use it.

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   Paul supported this idea  ·  Nov 3, 2020