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Cristina

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    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

    Cristina supported this idea  · 
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    Cristina commented  · 

    The bug is back in the new version 25.3.1

    Win 10
    AMD Ryzen 5 2600
    NVIDIA GeForce GTX 750 Ti

    An error occurred while saving the comment
    Cristina commented  · 

    Windows 10 Pro
    AMD Ryzen 5 2600
    NVIDIA GeForce GTX 750 Ti

    Illustrator 25.1

    When I press Control Y to see the Outline view, then press Control Y again to go back, it does not go back to GPU preview. GPU is greyed out. I can´t use the animated zoom after that. I have to restart Illustrator to get back to GPU preview.

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