18 votesRequest to Contact Support · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentAnonymous commented
also getting this!!! so **** annoying to have to ungroup to eyedrop properly. my workflow is to have groups within groups, so I have to keep un-grouping them ALL or I have to apply the swatches manually.