Isaiah

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  1. 19 votes
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    14 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Isaiah shared this idea  · 
  2. 179 votes
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    98 comments  ·  Illustrator Feature Requests » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Need More Info  ·  Yogesh Sharma responded

    Please share your thoughts on the following:

    1. Would it make sense to have a separate desktop app, just to create charts, and bring them inside Illustrator or InDesign? It may not be on cloud.

    2. Or would you rather have us work on building it within Illustrator?

    Thanks
    Yogesh

    Isaiah commented  · 

    Good question. There are pros and cons. While I can appreciate the desire to keep this function in Illustrator, and thus part of current subscription plans, my questions is this: How can Adobe create a better charting tool soonest, and how do we avoid getting so far behind the times again? If a separate app means that the tool gets updated more frequently, that's the way to go. I would guess that 95% of Illustrator users never touch the chart tool, but nearly all of those who do are extremely frustrated with it. I've talked with several people in our industry, and everyone has the same set of frustrations with it.

    Isaiah commented  · 

    Candidly, Illustrator chart tool should be able to do almost anything that Excel can chart. The reality of working for an in-house corporation is that the designer will be given data via MS Office, like it or not. So it's pretty unrealistic to go back to a product manager and tell them -- our Adobe software doesn't understand your data unless you change this, change that and format it this way. The alternative is to become and Excel master, so that you can prep all of your data and format it "just-so" so that Illustrator can graph it. Even then, manual workarounds are often necessary. This tool is antiquated and needs a complete overhaul. Anyone who works as a designer in the financial industry has run into these issues.

    Isaiah supported this idea  · 
    Isaiah commented  · 

    The chart tool is our "go-to" method of creating bar graphs/line charts/pie charts, etc. for printed materials. Unfortunately, it isn't easy to use...at all. For example, when we are making a chart with a category axis that includes years (e.g., 2010, 2011, 2012) Illustrator automatically assumes that those are numbers to be charted unless we add quotes around them. This is an arduous process, to say the least. Also, when pasting data from spreadsheets, Illustrator refuses to draw the graph until we strip out commas between thousands. Another problem: when graphing percent, there is no where to tell Illustrator that this is a percentage. So if the spreadsheet data says 15%, Illustrator first requires that we eliminate the % sign. This means we have to convert it in the spreadsheet application, which then changes the number from 15 to 0.15. So we have to manually convert the number in the spreadsheet, then paste it back into Illustrator. A tedious workaround, to be generous. Another suggestion: please add data labels as an option. Currently, if we want a series of bars to show the data label, we have to use the type tool and add it manually. Ugh. I have been using this tool for over nine years, and the chart tool makes my job very difficult sometimes. I love Adobe CC products, but this is a LONG overdue update. Thanks!!!!

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