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Dawn

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    This problem requires an investigation, but not enough data is gathered yet to even start it.


    Please provide these settings to help the team to deal with the problem:

    1. The version of illustrator. OS and GPU model

    2. Your color settings (a screenshot of the Color Settings dialog will do)

    3. A test file with swatches which gets changed

    4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

    Also, please check if the behaviour differs when you disable GPU mode and note that.


    Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.


    It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…

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    Dawn commented  · 

    Has been happening to me constantly. My theory is it has something to do with dragging images into my file, that's when my colors start to change.

    This is with the workaround mentioned below- still doesn't prevent it from happening for me.

    These were once the same color

    Dawn supported this idea  · 
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    Dawn commented  · 

    Same thing is continuing to happen to me.

    In my latest experience, it decided to only change + muddy up the shape "fills" only and not the strokes, though they were the same exact hex color the last time I looked at the file.

    Please help adobe! this is an awful and costly issue.

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