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Kylie

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    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

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    Kylie commented  · 

    Same thing is happening to me. Brand new iPad, illustrator is literally the only app I have on here so far. I can draw for maybe 4 minutes then everything freezes. have to close out and reopen and it doesn't save.

    Kylie supported this idea  · 

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