Freezes very easily.
After about 4 shapes everything froze.
Nayt
shared this idea
We have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue.
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D Abelar
commented
I have iPad 8th generation I purchase just for Illustrator. It seems to work fine for awhile then just freezes or crashes. I thought it was just my iPad but I see I'm not the only one having this problem. So discouraging!
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Joanna
commented
Nonstop. I can’t even resize an image without it taking forever then crashing.
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Zachery Eddy Mah
commented
I’m having the same issue. It went back and forth like that and it took me hours to fix just one simple image.
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Michael Rowland
commented
Having the same issue,
App freezes after a few strokes and becomes non responsive.It’s disheartening to see this original post was made in 2020 and it’s now almost 2022 with no fix?
I bought a brand new iPad 9th gen and Apple Pencil specifically to use illustrator. - it’s the only app I’ve installed so far.
Please Adobe fix the issue or I won’t be able to use it.
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Toby Cook
commented
Very frustrating. November 2021 version freezes when choosing a font on iPad Pro 2020. Didn’t save any of my work for at least an hour. Awful.
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Heni Rowe
commented
Same issue! It’s frustrating forking out so much money for the subscription and also to buy this iPad just so I could use illustrator and it doesn’t even work!
It’s become worse each time I’ve used it, now it’s at the point of doing 1 stroke and it freezes.
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Ryan
commented
This is still happening…. 1year later. What is the deal Adobe? We expect more from you.
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Jamie Nelson commented
Same thing is happening to me it will freeze after 45 seconds of doing work then I have to close out of the app and swipe up and once I go back in it doesn’t even save my work. Honestly, it’s so frustrating and feels pointless to use… It’s wasting so much time and erasing so much work.
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Kylie
commented
Same thing is happening to me. Brand new iPad, illustrator is literally the only app I have on here so far. I can draw for maybe 4 minutes then everything freezes. have to close out and reopen and it doesn't save.
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Nov8iv Enterprises
commented
A) both
B) yes, every few strokes it crashes and app does not save work automatically
C) this is a brand new iPad Air 4th Gen 256 GB. There is no RAM problem.
D) no -
Anonymous
commented
It been happening to me all weekend it would freeze on everything I have been working on and I would have to close it and reopen the app. It’s driving me crazy I never know if going to save what I’ve been working on.
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Sommer
commented
Yes, same thing is happening to me. It keeps wanting to save for hours and crashes.
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Alec
commented
I’m having the same problem
A) both
B) yes - new or old, after a few strokes or resizes it’s unresponsive.
C) 3rd gen iPad Pro, 256gig, I’m not sure the RAM buts it’s the latest OS and app versions
D) here are some images of the lag/weird pixels/delays -
Nayt
commented
After about 4 shapes everything froze.
