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Casey Shelley

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  1. Saving to Creative Cloud is Changing My Patterns

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    13 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Casey Shelley commented  · 

    I'm late replying here, but thank you so much for resolving this! I really have to thank Ton, he stuck with me and then led me in the proper directions for even more help. Egor, too, for then taking it from Ton. I wish other companies followed through on things like this the way Adobe did. Thanks again to everyone involved.

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    Casey Shelley commented  · 

    HI Egor, HI Ton,
    This is the first time I've shared a video online, so I hope it's appropriate and helpful. If not, please let me know and I'll figure out a different way. I video-taped the process on Loom.
    Ok, here goes:
    https://www.loom.com/share/95bca44007074bd7ad18448ac76ec171

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    Casey Shelley commented  · 

    Egor and Ton, thank you so much! I have been trying to record a video of the issue but having a heck of a time - so Egor, you got Ton's example ok? Do you still need a recording from me, too? I was away from the computer this week but will be around this weekend. Seriously, thank you so much for this help. It's exciting :-). I could still work on the recording in case you need it. I'm not sure if Ton's note that my yellow ring color problem is included in all of this or not.

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    Casey Shelley commented  · 

    Thank you for sharing a link to your pattern, Ton. I couldn't access the first one but I could the 2nd.
    I was looking at my file of the yellow rings on red background again, and here is another variation of what happens: I will drag a ring into swatches, but this time it will change color as it goes IN to swatches. So now it's a little yellow ring with a black center on red background, and when when I use it as a fill anywhere, it's recolored. But when I pull it out - it is the original color! I've seen that happen a few times, but I'd forgotten about it. If you still want a file, Egor, just let me know. Would I send you my file from Ai? But maybe Ton's is all you need.

    Casey Shelley shared this idea  · 

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