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  1. 1 vote
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    Hi,

    Please delete and reinstall the application and see if you are able to resolve the issue or not. Otherwise try delete some of the stale or not in use files from your cloud documents and try to open the document. Let us know if it works.

    Thanks & Regards
    Nitish Agarwal
    Illustrator on iPad and Web team

    Cloud shared this idea  · 

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