Illustrator (iPad) Bugs
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11 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
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App crashes frequently and error when saving The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.
5 votes -
aic file doesn’t save on ipad illustrator if originally from desktop illustrator Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.
4 votesAll,
We have rolled out a version (1.1) today which has fixes for this issue.
Please have your iPads updated with latest version from App Store and let us know if you are still running into this issue.
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3 votes
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SVG not rendering properly (I need it for a school project) I am trying to create a flag for illustration purposes for my school project, and Illustrator doesn’t seem to parse the SVG code properly.
In a modified version of the UK flag, Saint Patrick’s saltire (the red diagonals) are supposed be thin, and when W3Schools’ Tryit Editor renders it as expected, but Illustrator doesn’t. I am attaching the screenshots, you can see the SVG code in the screenshot itself, and the buggy rendering in another.2 votesIt turns out that Illustrator does not follow the spec which implicitly forces a new starting point to be placed at the position of the last point of the previous sub-path.
The team is now aware of the issue.
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Save buglost work I’ve lost work twice today. The auto save is bugging and even when I’ve been going back to menu to force it to save I still lost work. How can I trust this?
2 votes -
Illustrator crashes when switching to another app and returning to illustrator Currently illustrator crashes when I have a file open and go to another app and come back illustrator has to restart and I lose any work I did since I last opened it. The time I notice it most is when I export a file and then I go to my photos or messages to send that file to a client and when I come back to illustrator the app restarts and I lost all my work. What I started doing as a workaround is after exporting I go back to my file close the file and then switch apps…
2 votes -
Exporting a file as Ai I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…
2 votesNeed More Info ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
HI Tina,
Thanks for reaching out to us.
Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Team -
Connections and synchronisation issues Illustrator doesn’t seem to keep connected to the Creative Cloud, saying I am no longer connected and it doesn’t synchronize my work. I have lost multiple works this way.
Impossibility to synchronize, save or stay registered (screenshots are in French sorry but this is basically what it says).
Of course I tried login/logout and multiple other attempts to synchronize.2 votes -
Placing Files While on illustrator for iPad Pro unable to open a file or photo while using the app. I’ve tried multiple different files and photos and nothing is working. It always gives me a little read error message that says can’t place file. I’ve uninstall the app and reinstalled it. Also, my iPad has the latest update.
1 vote -
1 vote
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作成したデータをファイル別に入れると、その後上のファイルに出せなくなる。 作成したデータをファイル別に入れると、その後上のファイルに出せなくなる。間違えたところにファイリングしったデータを元の場所に戻すことができずに困っている。
1 vote -
Restarted my iPad and all of my illustrations were gone and aren’t showing up in the cloud. If there was a more visible way to verify that these were sync’d up, that would be very helpful. I just lost hours of work because it “looked” sync’d up, but it wasn’t apparently……
1 vote -
Changing the color of a shape using the Color panel doesn't get recorded as a change in the document This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a document just to change a color and when I hit "Ctrl + S" that change doesn't get saved.
1 vote -
EPS-Dateien Bitte die Möglichkeit integrieren, um EPS-Dateien zu importieren und zu exportieren.
1 vote -
Move files out of current folder into a higher level folder Currently cannot move files out of current folder into a higher level folder on the iPad. However, I can move a file into a lower level folder. The other way is only possible via Desktop.
1 vote -
When exporting as a pdf the colours are darker, document is set up as cmyk. Document is set up as cmyk, when I export as a pdf to print it makes the colours noticeably darker.
1 vote -
1 voteNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Please delete and reinstall the application and see if you are able to resolve the issue or not. Otherwise try delete some of the stale or not in use files from your cloud documents and try to open the document. Let us know if it works.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web team -
Save my files on iPad Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!
1 vote -
Artboard not loading Working on a file that I just saved for while and when I returned, the artboard won’t load and the layers would only come out as guides. cant see anything at all
1 vote
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