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1. Image Trace only creates a white box

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   19 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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   SeanOf TheRed commented  ·  Dec 3, 2021  ·  Edit…  ·  Delete…

   I found out that if the artwork is white, that causes the issue for me. In photoshop: Make artwork black by turning off visibility of background, CTRL + Click layer window to select pixels, and SHIFT + F5 to fill. I chose black, copy + paste from photoshop, check "ignore white" On advanced options in trace bar. Trace. That's what worked for me.

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