Alex Cleary
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Hi Paul,
We would need these files to reproduce this issue. Can you please share the same on my mail ID: anish@adobe.com
Thanks
AnishAn error occurred while saving the comment
1 result found
Hi Paul,
We would need these files to reproduce this issue. Can you please share the same on my mail ID: anish@adobe.com
Thanks
Anish
Hello, I'm having a similar issue on version V26.02. It also happens on older versions when I try to uninstall and load one of those. I'm on a mac, big sur 11.6.1, i9 chip plenty of ram.
It happens more often on files over approximately 600mb in size, it's less of a problem on smaller files. For me I get the error on files with embedded images (a bit different than the user above).
"Illustrator could partially read this file".
The only work around I have is closing Adobe Illustrator, then trying the file again. It can take multiple attempts before it opens properly. This is why this one could be tricky to troubleshoot as some times it does open correctly
This only started happening a few days ago, prior to this I had no issues opening larger files. Im now trying to keep my files under 500mb to avoid this from happening which can be a struggle depending on the creative.