Patrick
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153 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
Patrick supported this idea ·An error occurred while saving the comment
The app is repeatedly crashing within two minutes of opening new session. I have the latest version 2.1 installed and iOS is up to date (15.3.1). I’m running the app on a brand new iPad 9th Generation. I have tried deleting the app and its data and reinstalling, but crashing still occurs as frequently. In its current state, the app is unusable.