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Jenny Palmer

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    Jenny Palmer commented  · 

    The 'work around' i.e. changing the size of the 'save as' box worked well for me. I only had to change it once and since then I have been able to save both to my computer and the cloud. I am told the 'work around' can be used for InDesign, Illustrator and Photoshop.

    Also downloaded the Illustrator Beta version and that works fine.

    Thanks to whoever came up with the solution!

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    Jenny Palmer commented  · 

    Save as is greyed out, save as works for first time but next time it is greyed out!

    Tried these already -

    1. Reset preferences.
    2. Removed Suitcase fusion and font doctor.
    3. Performed font cache and restarted computer.
    4. Validated fonts in font book.
    5. Installed 25.4.1 version of A but same issue.
    6. Current Ai version is 26.1.
    7. Issue is with creating new files

    Jenny Palmer supported this idea  · 

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