Keaton Burns
My feedback
1 result found
-
8 votes
This issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
Keaton Burns supported this idea ·An error occurred while saving the comment
Hello All,
I wanted to bring to your attention a bug that a few colleagues and I have encountered after updating to Illustrator versions 27.9 and 28. This issue pertains to saving revisions of proofs and using Adobe PDF presets for compression. Any help resolving this issue would be greatly appreciated!
Our workflow involves saving two versions of a proof: one using the "[Illustrator Default]" Adobe PDF Preset as our working file and another with a custom Adobe PDF Preset for email purposes (see attached "Email Proof"). When running our script for the first time, it correctly compresses the proof, resulting in a smaller file size suitable for emailing.
However, the problem arises when we need to make revisions to the proof. We make these changes in the "[Illustrator Default]" version and then run the same script to save the document, attempting to replace the previous file. In versions 27.0, 27.4.1, 27.5, and 27.8.1, this process works as expected, maintaining the compression profile. Unfortunately, starting with version 27.9 and continuing with version 28.0, the script fails to apply the compression profile, resulting in an email version of the proof that's the same size as the "[Illustrator Default]" version.
Here are the test results across various computers and Illustrator versions:
Process:
Save Proof
Close Proof
Open Proof
Save Proof
Results:
User 1: Version 27.0 - Compressed
User 2: Version 27.4.1 - Compressed
User 3: Version 27.5 - Compressed
User 3: Version 27.8.1 - Compressed
User 3: Version 27.9 - Failed to compress
User 3: Version 28.0 - Failed to compress
User 4: Version 27.8.1 - Compressed
User 4: Version 27.9 - Failed to compress
User 5: Version 27.9 - Failed to compress
User 6: Version 27.9 - Failed to compress
User 7: Version 27.9 - Failed to compress
We hope this information helps in identifying and resolving this issue. If you have any insights or updates regarding this matter, please feel free to share.
Proof File: 1337123.pdf (feel free to use your own file)
Email Proof Settings: Email Proof.txt
File size after save:
Version 27.8.1
1337123.pdf - 282 KB
1337123_Proof.pdf - 150 KB
Version 28
1337123.pdf - 400 KB
1337123_Proof.pdf - 399 KB
Here is a simplified version of our script that can help with any troubleshooting!
Related posts:
https://illustrator.uservoice.com/forums/333657/suggestions/47384957
https://illustrator.uservoice.com/forums/601447/suggestions/47311145
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47299277-illustrator-27-9-adobe-pdf-preset-will-match-what