Nia Amos
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153 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
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When I open adobe illustrator app on iPad and open recent work it loads fine, but as soon as i make movement or select a tool it crashes down. I’ve been trying all day. Restarting app, restarting iPad, uninstalling and reinstalling app, checking settings but nothing has worked. Everything has the latest update too.