My feedback

1 result found

1. Illustrator CC 2017 crashes when i copy paste anything from it

   •  

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   17 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
   This link will help you gather information before you call up support: https://helpx.adobe.com/illustrator/kb/crash-next-steps.html

   An error occurred while saving the comment
   Chet commented  ·  Sep 12, 2017  ·  Edit…  ·  Delete…

   Thanks Raghuveer! I have just sent the email to sharewithai@adobe.com with the information you and Ashutosh has requested.

   Save Submitting...
   Chet supported this idea  ·  Aug 31, 2017
   An error occurred while saving the comment
   Chet commented  ·  Aug 31, 2017  ·  Edit…  ·  Delete…

   I have had this same problem with Illustrator since it has been installed on this computer (brand new computer). Rama, I have followed the crash dump instructions you show above. After zipping them and placing them onto a file sharing platform, what do I do next?

   Save Submitting...