Hexio Ltd

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  1. 27 votes
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    Hexio Ltd commented  · 

    I have had the exact same problem.
    It only happens when I open an illustrator file sent to me by someone else and I have to replace the missing links while opening the file. The links are updated with their new location and then the document is saved. It is when I try to re-open my save file that I get the "Illustrator could only partially read this file" error. Nothing I do will repair the file.

    However, if I ignore the dialogue for replacing missing links when opening, and instead manually go through each link after the document is open and replace the links that way, then the resulting saved Illustrator file opens up successfully every time it is opened after that.

    Replacing the links manually is obviously a much slower process, so this bug needs to be fixed as soon as possible.

    Hexio Ltd supported this idea  · 

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