Matti
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27 votes
As mentioned in comments, resetting preferences once fixes the problem. If this still doesn’t help — please drop a comment.
An error occurred while saving the comment An error occurred while saving the comment Matti commented
Seems to be fixed in the 29.6.142 beta, thanks!
An error occurred while saving the comment Matti commented
I have the same problem in MacOS 15.4.1 after updating to 29.5, had to roll back to 29.3.1.
When dragging a screenshot directly to Illustrator, it looks normal at first, but disappears after working on the file for a while. "Show in Finder" just opens some tmp file, so the content of the screenshot is lost completely. Makes working on quick mockups impossible.
Matti supported this idea ·
When I reported the beta fixing things, the installation started with fresh settings (I haven’t had a beta installed before). So the fix mechanism was probably the same as with resetting preferences manually.