Illustrator uses 100% CPU, sustained, even when idle and no documents open
I've observed many times that when Illustrator (29.7.1, on macOS 15.6) is idle in the background, it's running a 100% CPU task. Even if I close all of its open documents, the CPU use is at 100% CPU, and stays there until I quit.
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Rob
commented
This may or may not be relevant to your issue, but I discovered some things while troubleshooting yesterday that I strongly suspect have been a major cause for the sluggishness & memory usage I've been experiencing. Though these may also be Mac-specific.
1. Despite having reset preferences multiple times over the last few months & years, and despite having ran Adobe Cleaner + uninstalled + reinstalled all Adobe apps, there were a number of very old/obsolete Adobe files on my system:
• Obsolete files in /Users/Shared: This contains the folders: Adobe, AdobeGCData, AdobeGCInfo, NGL. I deleted /Users/Shared/Adobe/NGL/.VU1JUmFuZG9tR3VpZEluY2FybmF0aW9u.dat and /Users/Shared/NGL/.VU1JUmFuZG9tR3VpZA.dat
• Obsolete hidden files in ~/Library/Application Support: The "last modified" dates on these ranged from 2022 to 2025. They included: .ACCC_Lock, .ADCS_Lock, .CCH_GrowthSDKHelper_Lock, .CCH_NGLW_Lock, CCH_UpdateNotifier_Lock, .CCH_UPI_Lock, COSY_Lock. I deleted all of these.2. Despite having granted full disk access to Creative Cloud, Illustrator, Indesign, and Photoshop, it seems Creative Cloud and/or associated apps did not have the permissions they wanted, and so were stuck in some kind of feedback loop where they made continuous failed attempts to reach Adobe servers. I am very opposed to granting so many far-reaching permissions, however I did methodically grant additional permissions to every possible Adobe app to try to resolve these issues. I granted the below permissions to any Adobe apps/services that weren't already added.
• Full Disk Access
• App Management
• Local Network -
Alexi Theodore commented
I've had this issue for a long time. It doesn't happen on a fresh restart and open of the app. Its something that begins to happen only after interacting with something - don't know what. But once it starts, it sucks the life out of my machine until I reload the app. Currently using v30.0.
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Mischa
commented
Still an issue with macOS 26.4 (Tahoe) and Illustrator 30.3 (Updated 6 days ago). I was wondering why my Macbook Pro M4 was so slow and Activity Monitor was showing Illustrator using CPU sustained, idle and no documents open at 100%+.
I do let my Macbook Pro sleep but that should not be an issue in 2026?? -
No Way
commented
I'm seeing the same with Illustrator 29.8.2 on macOS 26
Constantly high CPU usage and sluggish performance even in simple documents
At this point I think Illustrator for mac is in desperate need of a full rewrite
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K-O
commented
I have the same issue on 2 different Macs. Both are on the current versions of Illustrator. This has been going on for about the last year.
Illustrator will consume 100% CPU with nothing open. M1 machine gets hot. Seems to be a memory leak.