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1. Fonts changing in files when opened in Illustrator 29.5.1

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   56 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This fix is included in Illustrator v29.8.2.

   
   

   If you reopen files that were not saved while the font change issue was present, the problem should no longer occur.

   
   

   Please let us know if you continue to experience the issue in any new files created with v29.8.2.

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   Corstiaan Zeeman commented  ·  Jun 12, 2025  ·  Edit…  ·  Delete…

   In Adobe Illustrator version 29.5.1, the font Basic Sans (an Adobe font) is unexpectedly being replaced by Times New Roman without any warning.

   Strangely, this font replacement does not occur throughout the entire document—some instances of Basic Sans remain unchanged.

   Additionally, when previewing the file using Quick Look, the font appears correctly and is not replaced in the preview.

   We are working on the latest Mac minis, and a colleague on a PC is experiencing the exact same issue. This affects our clients entire portfolio.

   After reverting to Illustrator version 29.4, the problem no longer occurs.

   This is (for us) a critical issue, as we supply these files to agencies and printing companies worldwide for local adaptation.

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   Corstiaan Zeeman supported this idea  ·  Jun 12, 2025