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Lucy

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  1. Swatches disappear in Swatches panel when switching between documents

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    17 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Lucy supported this idea  · 
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    Lucy commented  · 

    Operating system Windows 10 Enterprise
    Illustrator 29.7.1 (64 Bit)

    Sometimes, in the middle of working on an AI file, when I open the swatch palette all my swatches are not showing. I can only see the single line of recent colours in the swatch palette, but all my actual swatches have disappeared.. This has happened a lot of times in the last 1-2 weeks.

    The most recent time this happened I had just rotated a basic icon I had drawn, and opened the swatches palette (to change the colour) and the swatches were not loading (the palette was empty). Opening other palettes and then going back to swatches did not help.

    From previous occurrences of this, I knew to close the palette, save the file and then on reopening the palette the swatches would be restored. I *did not* need to restart Illustrator to restore the swatches.

    The fix is simple, and I save my files relatively frequently anyway, but it does disrupt my flow of work.

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