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Clara Alice

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  1. Every in-app window is crashing

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    Need More Info  ·  3 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Clara Alice commented  · 

    I don't get a crash reported dialog because Illustrator doesn't crash . What was crashing were in-app pop up windows (so, system pop-up windows related to illustrator were fine, illustrator tabs and instances that were not pop-up were fine, but the in-app pop-up windows would crash).

    This started happening less than a month ago. I tried reinstalling, switching to a previous version, deleting cache, etc.

    I actually managed to fix it, but it was through a slightly inconvenient manner. I had a feeling this has happened before and dug deeper, then found out an old post by a Brazilian user I visited before about this issue. Actually, our government-based bank requires a security app that, for some reason, at some point causes this conflict with Adobe Illustrator.

    Clara Alice shared this idea  · 

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