Ляхов Константин

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1. Can't open file / The account you signed in with doesn't have access to this file

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   15 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest 30.5.0.102 Beta build. Please try and test.

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   Ляхов Константин commented  ·  Dec 18, 2025  ·  Edit…  ·  Delete…

   Hello, I created a file on one Windows computer and saved it to the cloud. However, it does not open on another computer. What should I do? Can you enable me to restore it or download it from the cloud?

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   Ляхов Константин supported this idea  ·  Dec 18, 2025