JP Flexner
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@JP Flexner - we would need preferences from your machine. See the comment from me for details.
An error occurred while saving the comment An error occurred while saving the comment Sending over right now. Thanks!
An error occurred while saving the comment Here are a collection of the SVG files I'm unable to open in Illustrator 2026.
An error occurred while saving the comment This form won't let me add an SVG file to my comment as an attachment. Can I email the file to you?
An error occurred while saving the comment Here is an illustration that will open fine in Illustrator 2024, but when opened in Illustrator 2026 results in a blank screen.
An error occurred while saving the comment 1) MacBook Pro M2, Sequoia 15.5
2)Adobe Illustrator 2026, v30.1
3) Steps: File->Open, browse for SVG file. When Opened in Illustrator 2026 the artboard is blank. When opened in Illustrator 2024 the sig file works, and the vector art is there.
4) Expected result: SVG file opens properly with the vector art contained within. Actual result: artboard is blank, contains no vector art.
5) Screen recording is attached.An error occurred while saving the comment Copying the paths from 2024, and pasting into 2026 works. But opening the SVG file in 2026 results in a completely blank artboard with no paths.
@Akshya - I’m using the latest version, CC shows I have no available updates. I have been able to get the files to open if I delete my preferences. Not getting any error messages. The file opens into a blank art board with no vector paths. As soon as I change the workspace in a way that preferences update, the problem occurs again. Earlier versions of illustratior will open the files just fine. This seems like it’s linked to the preferences? I really appreciate your help and expertise with this bug!