Maeve Fearne

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1. Can't open file / The account you signed in with doesn't have access to this file

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   17 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest 30.5.0.102 Beta build. Please try and test.

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   Maeve Fearne commented  ·  May 4, 2026  ·  Edit…  ·  Delete…

   Every time I try to open one of my files it says I do not have permission to open them and to contact the owner for more details. I am the owner. I made sure I double and triple checked that I was signed into the right email, I closed illustrator, I opened creative cloud to make sure there were no issues with my account. Everything looks right but I can't open any of my work.

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   Maeve Fearne supported this idea  ·  May 4, 2026