Skip to content

Sean

My feedback

1 result found

  1. 36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Sean commented  · 

    SOLUTION!! After months of dealing with this issue I finally solved it on my Mac Pro. I use three monitors. Two Cinema displays and one Samsung HDTV. The Samsung is up and to the left of my system mounted on the wall. While showing my supervisor my work on the Samsung I noticed when I clicked the kerning tab the dropdown was displaying on my Cinema display. When I move Illustrator back to the Cinema display the dropdown was not displaying at all. Now thinking it was a display driver issue, I rearranged my displays in the System settings so that they were all inline with each other instead of staggered to represent the real-life setup. Ureka! Success! Illustrator is working perfectly again. To recap, the HDTV connected to my HDMI port was set up in the arrangement settings in an overlapped configuration. I arranged them inline with each other and the problem is fixed.

    An error occurred while saving the comment
    Sean commented  · 

    I can no longer access the dropdown menu for Kerning, Leading, or Character Rotation. On Leading and Rotation I can arrow up and down through the drop down options in the numeric entry window, but when I do this with Kerning I get an error that reads "Kerning on extended selections can only be set to Auto or 0. To modify spacing between multiple characters, use the Tracking option." I can no longer set a line of text to Optical or a specific kerning for the line like I used to.

    Sean supported this idea  · 

Feedback and Knowledge Base