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Mark Büchler

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  1. AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.

    200 votes

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    192 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

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    Mark Büchler commented  · 

    If Illustrator is closed, and I double-click an .ai file, the program launches, but the file doesn't. Well in reality, the file DOES open (I know this because I can see my custom color palette associated with that file), but Illustrator will not display the open document. I then have to close the doc, close Illustrator, re-launch Illustrator, then double-click the file. Only then will the program show me the file. (Mac OS 10.11.6). Have not yet tried this operation on my Windows 10 machine.

    Mark Büchler supported this idea  · 

  2. Cmd + H should hide Illustrator on Mac

    20 votes

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    17 comments  ·  Illustrator (Desktop) Feature Requests » Other...  ·  Admin →
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    Mark Büchler shared this idea  · 

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