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Carla

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  1. Fonts Syncing

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    7 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

    Carla supported this idea  · 
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    Carla commented  · 

    I have to load PDF files from Quickbooks into Ai and the fonts won't snyc. The message when Finding Fonts is I need to Login but I'm already logged in. One is Arial which is the same in both. The other is Times New Roman which is all run together from QB.

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