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  1. Image Not Visible/Blank When Placing EPS Files into new file

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    68 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Since Adobe Illustrator has been updated last week I now seem to be having problems viewing a ‘Placed’ Photoshop image in Illustrator. The ‘Placed‘ file is an Adobe Photoshop ‘DCS 2.0’ format file which comes through from Adobe Photoshop as an ‘.eps’ file (the file uses spot Pantone Colours). 


    The linked image should appear as it does here on the left but since the update all I see is the shadow effect which is applied to the image.
    

    I’ve had a play about with preferences and viewing modes but can’t seem to get to the bottom of this problem, can you shed any light on why this may be happening?
     
    Can anybody shed any light on this problem?

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