Chris Hands
My feedback
3 results found
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New document (File > New) window / dialog is blank / black / gray / empty
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Capture d’écran, le 2021-02-19 à 20.42.23.png 200 KB -
illustrator tech issues - create new.jpg 499 KB -
Screen Shot 2020-07-09 at 06.35.08.png 1059 KB -
Screen Shot 2020-06-28 at 10.00.53 PM.png 359 KB -
Screen Shot 2020-05-29 at 1.39.00 PM.png 2908 KB -
Screen Shot 2020-05-29 at 1.39.00 PM.png 2908 KB -
Screen Shot 2020-03-03 at 12.32.55 PM.png 302 KB -
Screenshot 2019-11-14 at 10.01.55.png 624 KB -
Screenshot 2019-11-14 at 10.05.54.png 174 KB -
Screenshot 2019-11-14 at 10.06.17.png 221 KB -
1.PNG 22 KB -
ice_video_20181212-103345.mp4 2807 KB -
Ai home page.png 81 KB -
newdocument_blackpanel.jpg 133 KB -
Capture_AI.JPG 59 KB -
Illustrator.PNG 125 KB -
IMG_0071.MOV 26874 KB -
Capture.JPG 50 KB
75 votesWe are not hearing this anymore in recent times, marking this one as Resolved.
If you are still facing this issue, please add a comment.
An error occurred while saving the comment An error occurred while saving the comment Chris Hands
commented
Wow, good job I didn't wait for an answer. Nine months. Blimey.
I am working on a different machine now, so am not facing the issue any more.Chris Hands
supported this idea
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An error occurred while saving the comment Chris Hands
commented
It was working at first, but now when I try to create a new document I just get a completely blank dialog box. When I mouse over areas of the box, the pointer turns from arrow to text input cursor or clicky-finger depending where in the window I am, which implied that everything is there, but not visible. To confirm this, I clicked on where I knew my favourite preset to be and hit return, and it created the right kind of new document.
So the dialog comes up, but doesn't display anything even though it's all there to interact with
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425 votes
We have passed this request along to Grammarly and that while Grammarly thought it would be useful, they’re unable to prioritize it at this time.
An error occurred while saving the comment Chris Hands
commented
I also agree. Is there any sane reason it hasn't happened already?
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9 votesChris Hands
supported this idea
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Not really - I updated the nvidia drivers and it didn't make a difference - the only reason I'm not experiencing the problem is that I am now working on a different machine, so the problem was never resolved (unless you advise anyone suffering this problem to replace their computer?)