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Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
An error occurred while saving the commentjulie mangels commented
i am running on a MacBook Pro, 10.11.6. yesterday i update to the 2018 cc suite. illustrator will open. when i go to create a new document or open an existing document it closes. i have set my printer in the apple preferences to be the adobe pdf and that has not worked.