Glen Webster

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ if you face difficulty in update.
    Or get in touch with us at any of the other support channels –

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Glen Webster commented  · 

    Hi. I have downloaded the 23.0 Beta and the issue certainly isn't fixed. Am I doing something wrong? Also if this is not going to be released until 2019 then its pretty much useless ad 3rd part plugins will not work until the official release and the plugin developers have updated their plugins! Stick between a rock and a hard place. Can you not do an update to the current version?

    Glen Webster commented  · 

    Sorry Ashutosh. I have just updated to 22.1 and the issue is still there. This is a really important feature for print! Can you have a look into this with the highest priority. Thank you.

    Glen Webster commented  · 

    Hi Nitish. I am sending you a screen video of the problem. you will get it from wetransfer and from my work email address


    Glen Webster commented  · 

    Hi Nitish. Thank you for your response. No the snapping to the centre point was fine in previous releases as far as I can remember. This would be great to fix as soon as possible as it does ad time to completing artwork. However the feature suggestion would be amazing too! How can I share the file with you Nitish?

    Glen Webster supported this idea  · 
    Glen Webster commented  · 

    illustrator 22.0.1
    In the artboards dropdown menu where you select the option 'fit to artwork bounds. There should be an option to fit to diecut centres. this is because the artboard must be the same size as the physical cut when printed and not the outside of the line. Job boxes that designers place onto the artwork would state the actual flat sheet size. this information is derived from the document info panel. Because fit to artwork bounds fits the artboard to the external edge of a diecut the dimensions in the document info panel will not be accurate. Is there a way for illustrator to recognise the centre of a diecut when setting artwork bounds? Also when you select the edit artboard in the document set up panel and then use the handles to move each edge of the artboard to the centre line of a diecut, it no longer snaps to the centre. this has only changed in the last update. This is an incredibly important feature for packaging designers and very frustrating that you can no longer just snap to the centre line of a diecut unless I am missing something.

    please see the attached screenshot.

    Thank You.


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