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Marc

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  1. Artboards with the same number / missing number

    186 votes

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    165 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Marc commented  · 

    I may have find a way to replicate the bug : I just made two different files with large numbers of artboards, and I noticed that if I add artboards too fast, the bug happen. If I add some (with the "+" button) on a steady rythm, but not too fast, it doesn't occur.

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    Marc commented  · 

    When displaying a large number of artboards on the same screen, numbers don't follow (see screen capture, artboard 70 dos not appear, the 71 is doubled. When exporting by asrtboards, the first 71 does not get exported.

    Marc supported this idea  · 

  2. Adding a workspace crashes Illustrator

    1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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